Manager - Fertility Lab

Company Description

At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you.

Join us on our mission to heal humanity, one child and family at a time.

Job : P

This paragraph summarizes the general nature, level and purpose of the job.

The Fertility Lab Manager plays a key leadership role in the daily operations of the Fertility Labs, including both the Andrology/Endocrine (REI) and IVF Labs. Under the direction of the Lab Director, this position ensures high-quality, efficient, and compliant laboratory operations while supporting staff development and professional growth. The manager oversees lab supervisors and personnel, develops and implements operational workflows, and maintains regulatory compliance in partnership with the Lab Director.

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide with all Joint Commission and College of American Pathologist Requirements as they pertain to the REI and IVF lab, respectively. This includes, but is not limited to, sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

• Partner with Lab Director in oversight and administration of REI and IVF Labs.
• Work closely with the Lab Director to implement and uphold lab policies, protocols and quality standards.
• Assist the Lab Director in ensuring compliance with accreditation agencies, including the Joint Commision, CAP, CLIA, the FDA and CDPH for the REI and IVF labs.
• Lead and oversee daily operations for the REI and IVF Labs, including workflow optimization, resource allocation, and efficiency improvements.
• Supervise lab supervisors and other personnel; provide coaching, mentorship, and professional development opportunities.
• Ensure lab operations comply with local, state, and federal regulations, as well as accreditation standards.
• Develop, implement, and maintain standard operating procedures (SOPs) and clinical practice standards across both labs.
• Partner with operational and financial leadership to ensure the financial health of the Andrology and IVF Labs, including oversight of billing practices, compliance with regulatory requirements, and alignment with organizational standards for revenue cycle management.
• Assist the lab Director in quality management such as monitoring quality control (QC), quality assurance (QA), and quality improvement processes, reviewing metrics and implementing process improvements as needed.
• Review and analyze lab performance data and KPIs, reporting findings to the Lab Director and executive leadership as needed.
• Act as liaison between the lab staff and Lab Director to ensure clear communication and team alignment.
• Participate in preparation for and audits, inspections and accreditation processes.
• Oversee equipment maintenance, calibration, and inventory management to ensure uninterrupted lab operations.
• Evaluate and implement new technologies, techniques, and workflow enhancements to improve lab performance and patient outcomes.
• Act as a liaison between laboratory staff, operational leadership, and physicians to align lab operations…