Lead Engineering Technician

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life‑enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic‑assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real‑world experiences to help us think in new ways. We actively invest in our team members to support their long‑term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Intuitive Surgical, Inc. produces the da Vinci® Surgical System, a minimally invasive robotic surgery system that uses highly complex mechanics, replaceable instruments and accessories, and enhanced three‑dimensional visualization to extend surgical technique and precision beyond the limits of the human hand. The Lead Engineering Technician is responsible for overseeing daily operations and ensuring tasks are completed efficiently by engineering technicians in service manufacturing.

This position works closely with engineering teams during the assembly, documentation, and testing of new products and processes. In addition, the lead engineering technician assists with training and mentoring new technicians, maintaining tooling, fixtures, and a clean, well‑organized workspace. A strong sense of shared responsibility and shared reward is required as well as a commitment to high product quality.

• RMA line support for FA, Repair, and Final Test of products.
• Manage daily operations under the guidance of a production supervisor.
• Lead by example, and ensure technicians are motivated, engaged, and have all resources needed for maximum productivity.
• Assist in training, mentoring, and professional development for debug technicians.
• Reduce quality notification backlog as well as drive other process improvement projects.
• Actively participate in quality improvement initiatives with engineering and quality teams.
• Create and distribute daily production reports that include performance to plan, quality issues, and equipment/fixture issues.
• Provide process feedback to the manufacturing, engineering, and training teams.
• PL and VR Tracking and Managing.
• Driving meetings for trends or issues.
• Prepare and present production and/or quality data as assigned by management.
• Provide training plan for employees to ensure job rotation.
• Communicate with Mfg. Leads to identify the priorities of production line support.
• Monitor team‑member performance (safety, quality, efficiency, attendance) and elevate issues to management as needed.
• Crosstrain or mentor others in areas of expertise (as needed).
• Maintain 6S standards in assigned work areas.
• Provide Service Manufacturing Production support.
• Other duties as assigned by management/supervisors.

• Minimum 5 years of component level troubleshooting experience on complex FPGA/Microprocessor‑based Printed Circuit Assemblies (PCAs).
• In‑depth knowledge of Intuitive surgical systems, manufacturing processes, and equipment.
• Proven ability to identify, troubleshoot, and propose solutions to electromechanical failure modes.
• Proficiency in using diagnostic…