Manager, Application Engineering - North America

Manager, Application Engineering – North America

3 days ago Be among the first 25 applicants.

Applied Intuition is the vehicle intelligence company that accelerates the global adoption of safe, AI‑driven machines. Founded in 2017 and now valued at $15 billion following its recent Series F funding round, Applied Intuition delivers the Vehicle OS, Self‑Driving System, and toolchain to help customers build intelligent vehicles and shorten time to market. 18 of the top 20 global automakers and major programs across the Department of Defense trust Applied Intuition’s solutions to deliver vehicle intelligence.

We serve the automotive, defense, trucking, construction, mining, and agriculture industries and are headquartered in Mountain View, CA, with additional offices worldwide.

Applied Intuition is seeking a Regional Application Engineering Manager to lead and scale a world‑class team of Application Engineers responsible for customer onboarding, integrations, training, and technical support. This leader will raise the technical bar across the team, ensure customers receive fast and accurate assistance, and drive measurable customer success and adoption of Applied’s tooling.

You will manage the group responsible for office hours, Level‑1 support, debugging, bug and feature triage, and product‑management of customer issues—ensuring high‑quality execution, strong processes, and continuous learning across the team. This is a hands‑on technical leader who cares deeply about engineering quality, customer workflows, and building a team culture focused on responsiveness, problem‑solving, and value delivery.

• Lead and develop the Application Engineering team, setting high standards for technical excellence and customer success
• Ensure excellent customer support and adoption by overseeing office hours, Level 1 triage, troubleshooting quality, and proactive training and enablement
• Drive strong technical workflows by standardizing debugging practices, improving bug/feature intake, and ensuring effective product‑management and escalation of customer issues
• Provide clear customer insights to Product and Engineering, influencing roadmap priorities and release quality
• Build a repeatable and scalable motion to land enterprise engagements and expand among existing customers’ usage of the tools; measure and monitor health to drive success within existing customer engagements
• Partner cross‑functionally with Solutions Engineering and Sales to ensure smooth handoffs, healthy deployments, and measurable customer value
• Work closely with key leaders, such as managers, directors, and VPs, at our customers to identify and pursue strategic, high‑impact engagements

• 5+ years of experience in application engineering, customer success engineering, solutions engineering, or similar customer‑facing technical roles
• Hands‑on people‑management experience leading technical or customer‑facing engineering teams
• Strong technical capabilities, including the ability to coach engineers
• Proven ability to scope and deliver complex technical engagements across engineering functions to drive customer value and adoption
• Strong customer presence and communication skills—able to work with autonomous developers, QA teams, and senior technical leaders

• Background in simulation tools, developer tooling, QA, or CI/CD workflows
• Experience with automotive OEMs, suppliers, or robotics/AV development teams
• Experience with simulation software, robotics, or autonomous systems
• Engineering degree

Autonomy is one of the leading technological advances of this century that will impact our lives. The work you’ll do at Applied will meaningfully accelerate the efforts of the top autonomy teams in the world. At Applied, you will have a unique perspective on the development of cutting‑edge technology while working with major players across the industry and the globe.

Compensation includes base salary, equity, and benefits. Base salary is a single component of the total compensation package; additional components may include equity in the form of options and/or restricted stock units, comprehensive health,…