Senior Product Manager, OMNI Services Automotive ACC

Position Summary... What you'll do...

Walmart is on a mission to be America’s first choice as trust Automotive experts for products, parts and services. Through best-in-class, accessible, and affordable Automotive care to the communities we serve. Our strategy is to be an integrated, omnichannel Auto care organization that leverages data, technology, design, and our unique assets to drive customer value, vehicle health and desired outcomes. We believe we are uniquely positioned to positively disrupt the Automotive industry due to our proximity, scale, brand trust and consumer experiences in stores and online.

Over 90% of Americans live within 10 minutes of a Walmart, with nearly 5,000 Walmart locations and 2,500 Auto Care Centers. Consequently, Walmart can become the preferred option for Automotive care, while creating shared value for both consumers and associates. To support this strategy, we are building out a Product team to develop value-based Automotive care through unified customer experiences rooted in consumer‑centric design, best-in-class omni‑channel solutions, and a robust data platform for scalability across Walmart’s OMNI Services.

We are looking for the best and the brightest Product leaders who can help shape and define our strategy, product roadmap and drive agile execution. You will have an opportunity to drive impact at scale and build customer experiences and platforms backed by the stability and scalability that a Fortune 1 company can provide. The Product Manager role is one that calls for a deep understanding of our omnichannel Auto Care Center customer experiences, business strategy and market dynamics.

The Product Manager will lead definition of the customer problems, scalable capabilities, key impact metrics and roadmaps. They will lead the end to end digital product development lifecycle for their portfolio of products. Guiding UX Design, Analytics, Engineering, Program Management & other partner teams to develop, release & evolve world class digital customer experiences that delight customers and build the business.

• Partner with Business & Strategy teams to identify customer & business problems
• Develop product vision, strategy, solutions and the roadmap to address customer & business problems
• Create and recommend end to end technology solutions that enable customers to find and engage with Automotive care products & services online and instore
• Execute roadmap with Engineering & Program Management teams using Agile methods
• Evaluate performance and continue to iterate on live digital customer experiences

• You are obsessed with the customer by working from wants & needs to creating relevant solutions; quantify value to internal stakeholders; use research and data to improve products and processes
• You have previously defined & created end to end digital customer experiences
  , ideally with an ecommerce focus
• You are strategic & execution oriented with experience building digital experiences across device types that delight customers and drive measurable user outcomes
• You are an experienced product manager who can run products end-to-end independently, while collaborating effectively with Business, Analytics, UX Design/Research, Engineering, Program Management and other stakeholders
• You have experience with
  integration (s) that include complicated, large systems and workflows via real-time and near real time data exchanges & insights
• You thrive in solving complex challenges and create structure & frameworks amidst ongoing ambiguity
• You are comfortable influencing large cross‑functional teams , communicating clearly, leading teams, getting buy‑in from leadership, and managing stakeholders in a matrixed organization
• You are scrappy
  but do not sacrifice on quality, always exhibiting a test‑and‑learn mindset and an agile way of working cross‑functionally, collaborating to improve customer experiences

• Leading the end to end digital product development life cycle based on analyzing business objectives and customer needs
• Defining vision and strategies
  for your product portfolio , using domain expertise, internal…