Digital Merchandiser - BMW Prep Centre
Listed on 2026-03-01
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Vertu BMW Sunderland
Digital Genius – Vertu BMW Sunderland
Salary: £28,000 basic + excellent benefits and opportunity to develop your career!
Hours: Monday to Friday, 40 hours/week – No weekends!
Are you passionate about technology, luxury vehicles, and delivering outstanding customer service? At Vertu BMW Sunderland Prep Centre
, we’re looking for a Digital Merchandiser to become a key part of our innovative, high-performing team. This is an exciting opportunity for someone with a passion for motor vehicles, strong photography skills, and a keen eye for detail to thrive in a fast‑paced automotive retail environment.
- Capture high-quality images and professional videosof every new and used vehicle prepared on site.
- Operate our state-of-the-art indoor photo booth and turntable to ensure consistent, premium imagery.
- Wokring collaboratively with ourvalet and cosmetic team, presnting new and used vehicles online
- Accurately upload and merchandise vehicle stock across our website and affiliate platforms.
- Use manufacturer systems and the latest AI technology to add detailed specifications and compelling selling features to each vehicle listing.
- Work closely with the Quality Control team to ensure all vehicles meet our exacting preparation and presentation standards.
- Maintain consistency, accuracy, and brand alignment across all digital listings.
- Proven experience in customer service, retail, hospitality, or digital engagement
- Excellent communication and interpersonal skills, both face-to-face and virtual
- A proactive attitude and natural curiosity about technology and innovation
- Passion for the BMW brand and high-performance vehicles
- A full UK driving licence
At Vertu BMW, we invest more in our colleagues’ development than any other UK motor retailer. You’ll benefit from full training, clear career progression, and a supportive environment where your ideas and creativity are valued.
Our benefits include:- 25 days holiday rising with length of service – plus bank holidays
- Access to our rewards platform for cashback and discounts with top retailers
- Preferential service rates for you and your family
- Colleague car purchase scheme
- Share incentive plan
- Pension scheme
- Enhanced maternity & paternity leave
Successful candidates will be subject to standard pre-employment checks, including employment and address verification, credit history, a driving licence check, and a basic DBS check.
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