Retail Sales Assistant

Job Title: CEX Retail Sales Assistant (Sunderland)

Part-time – 8 hours

Reality Enterprise Ltd T/A CEX is a market-leading technology retailer specializing in buying, selling and exchanging a range of technology and entertainment products. We are currently seeking a Part‑time Retail Sales Assistant for our Sunderland Store. The Retail Sales Assistant will be responsible for delivering exceptional customer service through effective communication and interacting with customers on a daily basis.

• Providing excellent customer service to all customers and ensuring their needs are met.
• Assisting customers with their purchases, including providing advice on products and pricing information.
• Handling cash transactions, managing payment transactions and ensuring till accuracy.
• Processing customer orders, ensuring they are delivered and dispatched on time.
• Maintaining the store's visual merchandising standards to ensure it is always clean and tidy.
• Assisting with stock management and inventory control.

• Previous experience in a customer‑facing environment would be highly desirable.
• Ability to handle cash transactions accurately with strong numeracy skills.
• Good verbal communication skills are essential, along with a proactive and outgoing attitude.
• A keen interest in technology and an awareness of current trends in the market.
• Flexibility with working hours, as shifts and weekend work will be required.

We offer a competitive salary, staff discount on products and a great working environment with opportunities for career progression and development. If you feel that you have the necessary skills and experience, we'd love to hear from you.

Reality Enterprise Ltd T/A CEX is an equal opportunities employer and welcomes applications from all suitably qualified candidates.