General Manager

Job Overview

This is a full‑time leadership role, accountable for the day‑to‑day running of your club. You’ll lead from the front across sales, service, and operations
, setting the pace for high standards, driving all revenue streams, and delivering an exceptional experience for every member.

With a sharp eye for detail, a fearless approach, and the ability to OWN IT
, you’ll recruit, develop, and inspire a high‑performing team capable of consistently achieving KPIs and taking the member journey to the next level.

• 20% discount across all Frasers Group fascias
• Free Everlast Gym membership
• Monthly recognition:
  Everlast Champions & Frasers Group Champion (double salary month for winners)
• Training & development with funded qualifications (L3 & L5 in Management & Leadership)
• Enhance your fitness knowledge through product training and the opportunity to deliver PT & group sessions
• A fearless, ambitious culture that celebrates progression

• Lead & Elevate
  :
  Recruit, train, and develop an ambitious team, giving regular, constructive feedback to maximise performance.
• Drive Results
  :
  Own membership growth, secondary spend, and all revenue streams to maximise overall profitability.
• Deliver Exceptional Experiences
  :
  Lead by example on the gym floor and reception, ensuring every visit feels elevated and personal.
• Operate with Precision
  :
  Ensure all operational processes (daily, weekly, monthly) are delivered to the highest standard, consistently.
• Champion Standards
  :
  Maintain outstanding cleanliness, presentation, and safety standards at all times.
• Engage & Motivate
  :
  Build team buy‑in to national focuses and campaigns (#Workout Wednesday, #We Communicate).
• Problem Solve Fearlessly
  :
  Stay resilient, agile, and solutions‑driven in the face of challenges.
• Compliance & Safety
  :
  Oversee all policies and procedures, including Health & Safety and pool plant operations.

• Passion for health, fitness, and wellness
• Level 2 Fitness Qualification (desirable)
• Minimum 1 year’s management experience in the fitness industry
• Strong leadership qualities with the ability to adapt communication & management style
• A member‑first mindset with exceptional interpersonal skills
• Commercial awareness and the drive to deliver results
• Positivity, resilience, and a fearless solutions‑driven approach
• Flexibility to work evenings, weekends, and Bank Holidays as required

Want to know see more of the great things our brand does please visit our Linked In page here.

• Think without limits - Think fast, think fearlessly and take the team with you
• Own it and back yourself - own the basics, own your role and own the results
• Be relevant - Relevant to our people, our partners and the planet