Business Analyst

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, Dev Ops, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers.

Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.

Apexon is seeking an experienced IT Business Analyst to support a major data platform consolidation programme for a leading client in the Energy & Utilities sector.

This role requires a strong communicator who is confident working directly with client stakeholders, technical SMEs, and delivery teams to gather, clarify, and translate business needs into clear, actionable documentation. You will play a key role in aligning business outcomes with technical implementation across a complex programme of work.

The role is based in Sunderland, with occasional travel to other UK client locations when required.

In this role, you will:

• Elicit, define, and document traceable business requirements with clear acceptance criteria.
• Lead workshops, interviews, and remote sessions to gather and clarify requirements from diverse business stakeholders.
• Produce high quality analysis artefacts including requirements documentation, process models, scoping documents, and functional specifications.
• Collaborate closely with technical data SMEs to ensure that business needs are accurately translated into technical solutions.
• Work alongside programme delivery teams to ensure implementation remains aligned with business requirements and priorities.
• Provide regular updates to delivery leadership, highlighting progress, blockers, dependencies, and RAID items.
• Support User Acceptance Testing and provide clarity to test teams throughout the delivery lifecycle.
• Engage with stakeholders across all levels, maintaining strong and trusted working relationships.

• 2–5 years’ experience as a Business Analyst within an IT environment.
• Strong experience of requirement gathering, process analysis, and producing structured documentation.
• Proven ability to drive and lead workshops and requirement gathering sessions.
• Familiarity with process modelling tools (e.g., BPMN 2.0) and backlog/defect tools (JIRA, Azure Dev Ops, TFS).
• Understanding of software development life cycles and delivery methodologies.
• Excellent communication, facilitation, and interpersonal skills.
• Self motivated with the ability to work independently as well as part of a collaborative team.
• Degree in Business, Computer Science, or equivalent experience.

• Experience with in the Energy & Utilities sector.
• Experience working on data focused programmes or with data engineering teams.
• Background in consulting or client facing delivery roles.

• Proactive, driven, and able to take ownership of tasks.
• Highly organised with strong prioritisation skills.
• Comfortable working in fast paced and evolving delivery environments.
• Detail oriented with strong analytical and problem solving capability.
• Confident, articulate, and able to build rapport quickly with stakeholders.
• Dependable, professional, and committed to delivering high quality work.

Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the four regions in which it operates: USA (for the seventh time in 2026), India (for the tenth consecutive time in 2026), the UK(for the fourth time in 2026) and Mexico (for the second time in…