Digital Inclusion Apprenticeship — Build Digital Skills

A local government authority in Sunderland is seeking a Digital Support Assistant to engage and deliver digital skills training both online and offline. Responsibilities include assisting with digital services, providing first-line customer support, and contributing to communication initiatives.

This role offers a structured apprenticeship framework for professional qualification and requires a flexible work approach. Candidates should be effective communicators with strong IT skills, capable of working both in teams and independently. Attendance at City Hall is required part-time alongside ongoing learning commitments.
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