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IT Support Engineer
Job in
Sunderland, Tyne and Wear, CA13, England, UK
Listed on 2026-01-11
Listing for:
Gem Partnership Ltd
Full Time
position Listed on 2026-01-11
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Role: IT Support Engineer
Salary: £27,000 - £30,000 DOE
Location: Sunderland
GEM Partnership is delighted to partner with a leading engineering business in their appointment of an On‑Site IT Support Engineer, who will provide IT support across all aspects of their business.
The Role- Responsible for providing on‑site desktop support for technical infrastructure for end users
- Advising and assisting users in solving problems related to software, hardware, networks and peripherals
- Install, upgrade, and maintain workstations, servers, networks, and peripheral equipment
- Create and manage user accounts, permissions, and profiles
- Monitor systems, perform regular backups, conduct security checks (firewalls), and manage IT inventory
- Resolve and escalate IT incidents and change requests
- Involvement in IT‑related projects alongside typical day‑to‑day Support duties
- Previous similar experience in an IT Support role
- Ideally with a recognised IT‑related qualification and an appetite to develop further
- Strong knowledge of Microsoft products (Office 365 etc.) and operating system
- Good understanding of PC hardware
- Proven experience of server envir...
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