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Service Cycle Manager
Job in
Sunderland, Tyne and Wear, CA13, England, UK
Listed on 2025-12-30
Listing for:
Tria
Full Time
position Listed on 2025-12-30
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
Overview
Service Life Cycle Manager
Salary - can be shared on initial discussion
Sunderland - 3x per week onsite
We are representing a well renowned company in the midst of transformation and change who are looking for a Service Life Cycle Manager to join their high-performing team.
Responsibilities- Own and maintain the IT Service Catalogue, overseeing related policies and governance, and engaging with the wider community to ensure its adoption.
- Manage the ITIL Service Management process framework, lead process improvement roadmap initiatives, and manage a small team.
- Proven experience with creating and managing IT Service Catalogues
- Experience with Service Delivery policy and governance ownership
- Experience with ITSM tools - Ivanti or similar
- Strong leadership and collaboration skills, as well as excellent stakeholder management skills
- Knowledge of SIAM tools
- Experience designing business continuity and disaster recovery plans
If this sounds of interest, please apply today
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