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Intermediary Mortgage Expert & Customer Care Specialist

Job in Sunderland, Tyne and Wear, CA13, England, UK
Listing for: Barclays
Full Time position
Listed on 2026-01-09
Job specializations:
  • Finance & Banking
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A prominent financial institution is looking for a Specialist Customer Care – Intermediary Mortgage Expert in Sunderland. In this hybrid role, you will manage inbound calls and live webchat support, guiding mortgage applications and resolving complex queries. Ideal candidates will have strong customer service experience, excellent stakeholder management skills, and knowledge of mortgage products. Join a team where your expertise will truly matter and help shape the future of customer care in the mortgage sector.
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