Wellbeing Officer

UK Management College, located in Sunderland, United Kingdom, is dedicated to providing quality education through distance learning to a diverse student population. Graduates are equipped with the skills needed to succeed in the workforce and make positive contributions to society. The college offers a vibrant campus culture and innovative learning environment.

To support the delivery of the College’s wellbeing and inclusion strategy by coordinating, maintaining, and monitoring the TLA LSP database
. The role ensures that students requiring wellbeing or learning support receive timely, accurate, and sensitive assistance, with appropriate communication across academic and administrative teams.

• Maintain and update the TLA LSP database
  , ensuring accuracy, confidentiality, and compliance with GDPR.
• Liaise with Student Success Tutors, lecturers, Academic Services, and the Learning and Teaching Office to ensure the effective implementation of agreed student support measures.
• Log and track referrals from wellbeing consultations, assessments, and external support services.
• Coordinate the creation, review, and closure of TLA LSPs following wellbeing meetings or reasonable adjustment assessments.
• Support the Wellbeing Head and Wellbeing Lead and Academic Office in analysing TLA LSP trends to inform college-wide wellbeing strategies.
• Maintain records of students’ support progress and follow up on wellbeing action plans.
• Communicate sensitively with students about available support and the purpose of TLA LSPs.
• Assist with wellbeing awareness events, mental health first aid initiatives, and wellbeing data reports.
• Ensure compliance with duty of care, safeguarding, and equality policies
  .
• Support the development of digital and administrative systems for wellbeing documentation and referrals.

• Experience in student support, counselling administration, or academic services.
• Strong organisational and data management skills.
• BACP Membership.
• Understanding of confidentiality and safeguarding principles.
• Excellent communication and empathy in dealing with sensitive issues.
• Familiarity with higher/further education settings and wellbeing referral processes.
• Company events.
• Company pension.
• On-site parking.

• Monday to Friday, 9pm to 5pm

• Full-time, Permanent

• Entry level

• Full-time

• Higher Education