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Customer Service Rep

Extra Care Team Leader — Proactive Customer Service

Job in Sunderland, Tyne and Wear, CA13, England, UK
Listing for: Northern Powergrid
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 39671 - 45049 GBP Yearly GBP 39671.00 45049.00 YEAR
Job Description & How to Apply Below
A leading energy provider in the UK is seeking an Extra Care Team Leader to oversee daily operations, ensuring that customers receive proactive support. The ideal candidate will lead a team focused on providing tailored services to meet complex customer needs, promoting a customer-first approach. Essential qualifications include relevant A Levels or equivalent and experience in customer service leadership. The role offers a competitive salary of £39,671 - £45,049 with benefits including career growth and onsite parking.
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