Telecare & Customer Service Advocate
Job in
Sunderland, Tyne and Wear, CA13, England, UK
Listed on 2026-01-15
Listing for:
Barker Ross Group
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
A public service organization based in Sunderland is seeking Customer Service Advocates to join their busy team. These roles, extending until November 2025, focus on providing vital support in a 24/7 service environment. Responsibilities include managing Telecare alarms and offering guidance through various channels. Ideal candidates will possess experience in customer service and familiarity with systems like Jontek. A competitive hourly rate of £13.26 is offered, with incentives for weekend and night shifts.
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