Onboarding Specialist – Intellectual Property

Position Overview

• Responsible for:
  • onboarding new customers’ full IP portfolio.
  • reboarding existing customers prior to using the Connect interface or after migrating to a new IPMS.
• Provides support to other operational teams by updating data in the PAVIS database.

• Validates new customer data accurately and thoroughly.
• Converts incoming data to the standard format of the PAVIS system.
• Actively supports new customers during the migration process.
• Implements or initiates software adjustments, tool enhancements, or interface developments depending on technical expertise.
• Collaborates closely with various onboarding teams and external software engineers.
• Documents and reports internal processes.

• Basic knowledge of IP rights data, mainly bibliographic data to maintain/retain IP rights.
• Have a strong very good understanding of operational onboarding processes and data requirements.
• Great attention to detail and results-driven approach. Basic knowledge of IP rights renewal processes.

• Should be comfortable in fast‑paced or high‑pressure environments.
• Should have strong analytical and problem‑solving skills.
• Should have excellent communication skills at all levels.

• Should have organizational and time‑management skills.
• Should be solution‑oriented and structured.

• 2+ years of experience handling IP data.
• Intermediate technical knowledge of data manipulation and methodologies.
• Ability to analyze and compare data, identify discrepancies or issues, and propose solutions.
• Proficient in Excel.

Bachelor’s degree in Business, IP, IT, or a related field.