Health Center Lead - Sunbury, OH

Health Center Lead - Sunbury, OH at Marathon Health

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states.

Transforming healthcare delivery with a patient‑first approach, we prioritize convenient access to both in‑person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery.

Marathon Health is seeking a Health Center Lead to lead the delivery of high‑quality, patient‑centered primary care services while managing the daily operations of one or more health centers. This dual‑function role blends clinical insight with operational leadership to ensure seamless care delivery and high‑performing teams.

This role will oversee day‑to‑day operations of assigned health center(s), including workflows, staffing, scheduling, and compliance, and collaborate with internal stakeholders such as the Director of Operations, Medical Director, and others to align care delivery with organizational goals. The position requires a consistent on‑site presence and may require regular travel to assigned health centers.

• Provide primary and preventive care to an eligible patient population, including comprehensive evaluations and care planning.
• Manage chronic conditions through ongoing, collaborative care.
• Ensure a positive patient experience reflected in satisfaction metrics (e.g., NPS scores).

• Oversee daily operations of the clinic, including patient flow, scheduling, inventory, and regulatory compliance.
• Coordinate with internal support teams to address IT, technical, facility, or supply issues.
• Lead quality reviews and maintain alignment with all applicable standards and certifications.
• Oversee teammate scheduling and coverage to ensure adequate staffing for PTO and leave requests.
• Ensure daily huddles are conducted.

• Turnover, Standout adoption, and Pulse survey completion.
• Teammate payroll: approve timesheets and PTO.
• Build a positive, high‑performing culture aligned with Marathon Health’s values using available engagement tools.
• Support a respectful and productive work environment by addressing teammate concerns, resolving conflicts, and promoting strong communication.
• Lead the recruitment and selection of teammates, onboarding, training, and support to set new hires up for success.
• Serve as primary communication point for distributing information to clinical support staff.

• Drive awareness and achievement of clinical KPIs (e.g., P3, performance guarantees).
• Serve as the health center’s lead coordinator for client events such as biometric screenings, health fairs, and wellness outreach.
• Partner with the team on patient engagement strategies to improve participation and outcomes.

• 4+ years of prior experience in a direct healthcare setting delivering excellent service to clients, patients, providers, and teammates.
• Experience in a direct healthcare setting or professional role with an active certification such as CMA, LPN, LVN, or other healthcare specialization.

• Prior supervisory experience with direct reports in a healthcare or health‑center setting.
• Excellent written and oral communication skills.
• Exceptional customer service and teamwork skills, building trusting relationships with integrity and commitment.
• Excellent time management and multi‑tasking abilities, prioritizing work and meeting deadlines.
• Flexibility and adaptability to manage competing priorities in a fast‑paced environment.

The compensation for this position will vary for each HCL level and consider prior Health Center operations experience and medical licensure. Internal teammates will remain at their current rate of pay and may become eligible for a monthly stipend.