Switchboard Operator

Job Qualifications

Customer Inquiries, Customer Service, Telephone Switchboard

Type of Requisition: Regular

Clearance Level Must Currently Possess: Secret

Clearance Level Must Be Able To Obtain: Secret

Public Trust/Other

Required:

None

Job Family: Administration

Skills: Customer Inquiries, Customer Service, Telephone Switchboard

Certifications: None

Experience: 2+ years of related experience

US Citizenship

Required:

Yes

Work Location: USA SC Shaw (On Customer Site)

Scheduled Weekly

Hours:

40

Travel Required: Less than 10%

Telecommuting Options: Onsite

Switchboard Operator I (LC
3). Apply your expertise to advance the mission and optimize our business strategy  will help ensure today is safe and tomorrow is smarter. Our work depends on Switchboard Operators joining our team to meet the CTSS-III customer’s needs.

• Operates a switchboard or telephone console to route incoming calls and place outgoing calls; greets visitors and directs individuals to appropriate persons in the building
• Handle overseas telephone calls, conference calls, and emergency calls
• Provide basic and accurate information in‑person and via phone and/or email
• Familiarity with a military environment
• Provide personnel locator & commercial information services, customer support, and maintain call accounting databases in support of AFCENT operations
• Apply experience as a telephone operator on switchboard consoles as specified in the task order

• Education:
  
  High School Diploma/GED
• Required Experience:
  
  Experience as a telephone operator
• Required Technical
  
  Skills:
  
  Experience as a telephone operator on switchboard consoles
• Security Clearance Level: SECRET
• Location:
  
  On Customer Site
• US Citizenship Required

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting‑edge technology you can learn from
• Rest and recharge with paid vacation and holidays

Hourly rate likely between $17.33 – $23.45, based on experience, geographic location, and contractual requirements.

Experience as a telephone operator handling overseas telephone calls, personnel locator service, commercial information services, customer support, conference calls, emergency calls, and maintaining call accounting databases.

Experience as a telephone operator on switchboard consoles as specified in the task order.

We are GDIT, a global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development.

Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans