On-Site Support Specialist
Listed on 2026-01-12
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
On‑Site Support Specialist
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SummaryUnder limited supervision, the On‑Site Support Specialist performs support functions for a customer site. The position works more than 50% of the time at the customer location and may combine several non‑exempt functions.
Job Duties- Provides excellent customer service that enhances relationships and fosters ongoing sales.
- May act as a lead/mentor to other employees.
- Performs one or more of the following support functions primarily at a customer location, including but not limited to ART, VMI, driving, delivery, crib attendant, storeroom work, and customer service.
- Performs other duties as assigned.
- Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.
- Reliability, organization, and attention to detail required.
- Industry experience required; product knowledge from previous warehouse experience is preferred.
- Customer service and communication skills required.
- Ability to multitask and time‑management skills required.
- Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching the internet for products required.
- May need to be certified to operate a forklift.
- Valid driver’s license and good driving record required.
- Must be able to move up to 100 lbs and lift up to 50 lbs.
None required.
Seniority Level- Entry level
- Full‑time
- Other
- Automation Machinery Manufacturing
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
Equal Opportunity StatementGPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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