Valuation Manager, Fine Jewelry and Watches

Valuation Manager, Fine Jewelry and Watches

Be part of The Real Real ’s Luxury Consignment Office, where you will facilitate client valuations, price and authenticate luxury handbags and watches to deliver a world‑class experience.

As a Valuation Manager, you will conduct real‑time valuations, authenticate items, provide pre‑consignment pricing, educate consignors and customers, and support supply drives through remote pricing. You will bring market expertise, passion for luxury, process‑driven focus and extraordinary attention to detail.

• Facilitate all Valuation appointments, working with clients to provide a relaxed, non‑contentious experience that educates them on the value of their items in our marketplace
• Conduct real‑time valuations and authentication for handbags, using a wide array of industry‑specific tools
• Provide pre‑consignment pricing services to consignors and sales team members per direction of Luxury Consignment Office
• Maintain strong understanding of pricing trends and the sell‑thru velocity of fashion items in our marketplace by working with the Pricing and Authentication teams
• Be accountable for the sell‑thru and velocity of product you have priced personally
• Be accountable for the conversion rate of appointments to consignments
• Work with Store Manager to understand customer needs and stay current with in‑store operations
• Handle all other requests as necessary to support the Luxury Consignment Office and Retail Store as determined by Senior Manager, Valuations Team

Minimum Requirements:

• Must be flexible to work certain weekend days
• 2–5 years experience working in the luxury space in a customer‑facing role
• Knowledge of luxury handbags in the primary or secondary market
• Bachelor’s degree from an accredited college or university (preferred)
• Sales experience encouraged
• Passion for delivering a luxury experience each and every day
• Polished, professional presentation skills
• Ability to handle multiple complex, time‑sensitive situations while remaining calm, cool and collected
• Effective communicator (both verbal and written)
• Demonstrates initiative and proactive anticipation of organizational needs
• Ability to foresee potential obstacles and problem‑solve to ensure proper execution of valuation processes

Preferred Requirements:

• Bachelor’s degree from an accredited college or university (preferred)

• Employee Stock Purchase Plan
• 401(k) with Company Match
• Medical, Dental & Vision Insurance
• Paid Parental Leave
• 9 Paid Company Holidays
• Flexible Time Off (With Manager Approval)
• Learn more about our Benefits here.

The Real Real is the world’s largest online marketplace for authenticated, resale luxury goods. We are committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At TRR, People Come First.