Team Lead, Patient Materials Operations

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.

You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Read more  Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

The Team Lead, Patient Materials Operations tactically leads a team of Associates responsible for all processes associated with Patient Materials (Apheresis Material Receipt, Drug Product Packout, Sample Retrieval, Sample Movements and Sample Storage) within CAR T clinical and commercial operations in a cGMP multicleanroom suite. This position plays a critical role in the CAR T production processes ensuring appropriate controls, complete traceability, and efficient operations.

The Team Lead PMO leads APH receipt, DP Packout and sample movements across several production areas and multiple shifts. The position assures individual and group compliance with all FDA, DEA, DOT, ISBT, CTPAT, OSHA, VAWD, cGMPs and applicable policies, regulations and certifications including training, documentation, standard operating procedures, and corporate policies while maintaining a culture of safety, compliance, innovation, and Continuous Improvement.

• Accountable for completion of production tasks for Cell Therapy products to support product Value Stream outputs according to Current Good Manufacturing Practices (cGMP's) following the current, approved Standard Operating Procedures (SOPs) and Work Instructions (WIs).
• Take personal responsibility to work safely and drive accountability and process for team members to do the same. Perform regular safety Gemba walks, identify the hazards associated with team's work and demonstrate safe behavior when operating and maintaining equipment to prevent injuries or incidents.
• Accountable for the Production Records/Process Documentation produced by the team. Perform batch record reviews (BRR) or Electronic Batch Record review by exception and ensure that all documentation produced by the team follows the ALCOA+ principles.
• Perform Cell Therapy production steps to maintain hands‑on expert knowledge of each Unit Operation, role model good execution and behaviors for team members and if necessary, able to backfill execution resources to meet the production schedule.
• Responsible for providing the team leadership with tactical information (daily, weekly monthly) on the availability production resources and task execution/progression.
• Actively execute team priorities and adjust as necessary to align with team leadership defined site and or functional priorities, assist with measurement and assessment of the completion of the team production activities and goals. Provides data for performance metrics and goal progress daily, weekly, monthly in site/team Tier meetings.
• Enable completion, adherence to training requirements for team members, completes their training plan on time and ensures proficiency and qualification to perform the production tasks. Enforces team training due dates and informs the trained status of all team members by ensuring appropriate time is allocated to training activities.
• Support building of a high performing team of Operators and provide meaningful feedback to current and future employees/leadership and HR partners. Enable a culture of ethics and decision making.
• Assist with feedback within the performance review process, driving performance, giving recognition when deserved and continuous feedback to improve performance and ensure…