VP Group Account Director

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• The VP, Group Account Director is responsible for leading and operationalizing teams that profitably deliver work within a portfolio of accounts
• Understands agency revenue and profitability model; ensures work is completed within budget by project, owns the revenue and forecast for the brand, and determines and negotiates budget needs
• Keeps management informed of account status, problems, plans and meetings and includes senior management as needed
• Thorough understanding of industry business trends
• Responsible for ensuring tactical and strategic integrity and training the account team in this regard
• Responsible for developing ongoing business on accounts and identifying new business development opportunities (organic growth)
• Engage with senior level clients and continue an ongoing relationship development
• Identify and proactively respond to needs that arise and lead longer‑term planning; possess a good foundation of category knowledge to interpret market research data into brand ideas
• Train, develop, and appropriately delegate to the account team – encourage and provide growth and development to junior account management team
• Ensure appropriate resource allocation and utilization across all departments
• Manage tactical plan and SOW

• Responsible for client relationships at all levels; engage with senior level clients and continue ongoing relationship development, including identifying new ways to strengthen relationships
• Monitor and evaluate the competitive landscape to provide senior level strategic insights
• Mine new, organic business opportunities with existing clients, by building relationships across the client’s organization and with key industry partners
• Establish a strategic partnership with clients, ensuring agency POV is shared and delivered effectively
• Identify and solidify client relationships beyond the day‑to‑day project owners
• Partner with clients to identify and strategize new project details and develop briefs
• Oversee regular client status meetings where the team will communicate project development and maintain alignment with client objectives
• Inform client of aspects and timing of project development, including internal agency process/requirements
• Oversee all agency communications with client stakeholders and extended team members to drive project execution (e.g., MLR team, medical/marketing reviewers, partner agencies, KOLs)
• Participate in and lead new business pitches

• Team leader: provides clear and fair direction and feedback
• Ensures the right team members/departments are pulled into appropriate projects/work streams at the right time
• Active in strategic development, establishing communication objectives and strategies to drive the brands forward
• Oversight over brand strategy, ensuring it is pulled through into all work streams; owns and communicates to the extended internal team
• Network and partner with other agency leaders within the Omnicom network and identify ways to partner together
• Develop marketing strategy and tactical plans, including budgets and timelines
• Communicate project and brand updates to team in a timely manner, including client shifts in project scope, direction, or timing that may impact agency resource requirements
• Lead role in ensuring timely, accurate client documentation & correspondence of all Account team members
• Set priorities for the team while handling multiple projects and delegating work appropriately
• Monitor overall workload to improve efficiency and assure that waiting or downtime is minimized
• Keep department head apprised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers or FTEs
• Monitor, review and approve direct report’s time sheets in terms of hours worked on specific jobs
• Manage direct report(s) workloads and PTO to ensure clients and internal teams have the proper Account team support and coverage for your assigned account(s)
• Provide constructive and direct ongoing feedback to direct reports
• Evaluate performance of direct reports and…