Technology Service Operations Portfolio Manager

Technology Service Operations Portfolio Manager

Kenvue is currently recruiting for a Technology Service Operations Portfolio Manager
. We bring everyday care to the world through iconic brands such as NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND‑AID®. Science guides us, care drives us, and we’re looking for talent that can shape tomorrow with today’s possibilities.

Our global team of ~22,000 people is built on culture, curiosity and purpose. We value every voice, celebrate contributions and strive to deliver science‑driven products that touch the lives of millions. Join us and help shape the future—yours and ours.

Director, Consumer RIM Governance Operations

North America, United States – Summit, New Jersey (Hybrid)

The Technology Services Operations Portfolio Manager will take charge of day‑to‑day system operations, drive technology initiatives, and align solutions with business goals. The role includes leading teams, managing resources, and delivering continuous improvement initiatives.

• Portfolio Office Workflow – ensure portfolio tasks move forward, identify bottlenecks, and manage timely delivery.
• Track budget, latest thinking, purchase orders and spends for projects.
• Coordinate funding transfers between countries.
• Submit purchase order requests and follow up with approvers.
• Prepare and respond to capitalization reports and finance reconciliations.
• Troubleshoot invoice and capitalization issues.
• Submit monthly capital in‑process and open PO responses.
• Partner with Architecture & regional leads to track budgets/expenses and submit purchases.
• Prepare and submit global capital requests.

• Bachelor’s degree or equivalent in technology, business or a related field.
• Minimum of 8 years of progressive experience in technology services management.
• Proven experience managing large‑scale technology programs and diverse global teams.
• Strong proficiency in portfolio management tools and data‑driven decision‑making.
• In‑depth understanding of business strategy and the ability to translate it into technology solutions.
• Excellent negotiation, leadership and communication skills.
• At least 5 years of people management, including talent development and succession planning.
• Ability to analyze and improve business processes through technology integration and innovation.

• Expertise translating business objectives into actionable technology operations strategies.
• Exceptional leadership and communication skills with a track record of inspiring multidisciplinary teams.
• Demonstrated ability to foster continuous improvement and agile thinking.
• Comprehensive knowledge of current and emerging IT architectures and their business impacts.
• Experience leading complex projects, managing financials and mitigating risks in a global environment.
• Strong strategic acumen with cross‑functional enterprise collaboration experience.
• Professional certifications in project management (e.g., PMP).
• Familiarity with Computer Systems Validation.
• Experience driving innovation and operational excellence in technology service delivery.

Annual base salary range: $124,100 – $175,200.

• Competitive benefit package.
• Paid holidays, vacation, volunteer time etc.
• Learning & development opportunities.
• Kenvuer Impact Networks.
• Additional benefits may vary by location/region.

Kenvue is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin or veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.