Agent Services, Training & Engagement Coordinator

Keller Williams Realty Premier | Metro Group brings together a new generation of positive, professional, and tech-savvy realtors serving Essex, Union, and Morris Counties. Located conveniently in Summit, Westfield, Short Hills, and Montclair, the company is part of the third-largest real estate franchise in the U.S. with 695 offices. While independently owned and operated, it combines the strength of a large corporate network with the personalized service of a boutique firm.

With 450+ career-focused and tech-savvy agents, the company is committed to delivering high standards using innovative marketing techniques for all property listings at every price point. Keller Williams fosters growth by prioritizing individual development, ensuring the company’s success through the success of its associates.

Join a Supportive, Team-Focused Environment Where You Can Make a Difference

We’re looking for a friendly, reliable, and detail-oriented professional to join our welcoming team. This full-time, in-office role is ideal for someone who enjoys helping others, values organization, and takes pride in creating smooth experiences for colleagues and clients.

In this position, you'll provide essential onboarding and tech support to our agents while coordinating training, events, and internal communication. If you're the kind of person who finds joy in service, consistency, and collaboration, this may be the perfect opportunity for you.

• Agent Onboarding & Support:
  Guide new agents through a thoughtful and welcoming onboarding process that sets them up for long-term success.
• Technology Training:
  Offer patient, step-by-step support to agents as they learn and adopt real estate tech platforms.
• Relationship Building:
  Build strong, positive connections with agents and staff through dependable communication and a helpful attitude.
• Marketing Support:
  Assist with social media and marketing content using digital tools such as Canva.
• Event & Training Coordination:
  Manage our training and events calendar. Prepare the space and materials to ensure each event runs smoothly.
• Orientation Facilitation:
  Lead our weekly orientation sessions in a friendly and engaging manner.
• Office Organization:
  Keep the office and training areas organized and ready for visitors and classes.
• Customer
  
  Experience:
  
  Provide warm, thoughtful service that creates a welcoming environment for all agents.
• Collaboration & Flexibility:
  Be ready to support new projects as our company evolves—your adaptability is appreciated!

• Technology Fluent:
  Proficiency with Canva Pro, Google Suite, Zoom, and Microsoft Office are a must.
• Customer Care:
  Naturally service-minded and eager to help others.
• Organized & Reliable:
  Able to juggle multiple tasks with consistency and attention to detail.
• Self-Directed:
  Works independently while also being a strong team player.
• Calm Problem-Solver:
  Able to stay composed and troubleshoot issues thoughtfully.
• Positive Presence:
  Approachable, encouraging, and professional.
• Real Estate
  
  Experience:
  
  A plus—but not required! We’re happy to train someone who’s a great fit.

• If you're someone who loves helping others, finds fulfillment in creating order, and enjoys working on a kind and collaborative team, we’d love to meet you. Apply today and become an important part of our supportive and growing office!
• Previous experience in real estate, office management, or related roles is preferred
• Self-motivated, proactive, and capable of handling multiple responsibilities in a fast-paced environment
• Bachelor's degree in Business Administration, Real Estate, or a related field is a plus