Dispatcher - Argo

Dispatcher – Argo

Kinder Morgan, Inc.

Position Description

Kinder Morgan is one of the largest energy infrastructure companies in North America, operating since 1997. We provide a safe, honest, trustworthy, ethical, respectful and professional work environment, and we believe in building friendly, personal, long‑term relationships with ongoing training, growth and internal advancement. We cultivate teamwork and diversity in a culture of inclusion. We offer a comprehensive benefits package that includes medical, dental, vision, disability, life, 401(k), a retirement contribution (pension plan) and more.

We invite you to join our team and help shape the future of North America’s energy infrastructure.

Job Responsibilities

• Actively participate in daily SQE meetings with assigned team
• Work closely with Dispatch Supervisor and Senior Dispatcher to understand, develop, document, implement and maintain dispatch operating procedures
• Execute all procedures and customer requirements according to SOP
• Maintain proficiency and accuracy using the various customer information systems
• Issue proper placards, seals, MSDS, COA and product  to driver
• Obtain tare and gross weights of tank trucks; calculate volume of product loaded
• Create accurate legal DOT BOL that meets KM, DOT and customer requirements
• Satisfy customer requirements and special instructions
• Investigate and respond to all customer complaints and inquiries
• Handle issues and problems related to the movement of customer product per the direction of the Dispatch Supervisor and Senior Dispatcher
• Perform order verification throughout the day
  • Verify all orders are closed
  • Ensure accurate delay codes have been applied to orders as applicable
  • Enter customer ancillary charges as applicable
• Assist with managing truck activity in the terminal
• Cross‑trained on all KM accounts; able to satisfy all customer requirements as the business demands
• Identify, report and correct safety and environmental concerns
• Perform job‑related special assignments as required

Compensation

$48,500 – $67,900. Job level and pay commensurate with experience and skills.

Benefits

Health care benefits including medical, prescription drug, dental, and vision coverage;
Flexible and Health Spending Accounts;
Life and Accidental Death and Disability insurance;
Supplemental Life and Accidental Death and Disability insurance for employee and dependents; retirement benefits including a 401(k) with employer and employee contributions and a company‑funded pension plan; paid time off; paid parental bonding leave; paid holidays; a flexible work schedule and many voluntary benefit plans.

Position Requirements

• High school diploma
• Microsoft Office System experience

Preferred Experience, Certifications, Licenses

• 1–3 years of similar work experience
• DOT certification
• SAP

Competencies/Skills

• Team oriented
• Professional
• Display respect for customers, co‑workers & management
• Customer oriented
• Reliable
• Flexible
• Excellent communication skills
• Excellent organizational skills
• Excellent math skills
• Positive attitude
• Detail oriented – must be able to work quickly, independently and accurately under pressure

Working Conditions

• Able to work various hours and overtime to meet the demands of the business
• Able to respond to inquiries outside normal shift hours
• Able to lift 25 pounds
• Able to adhere to professional business casual dress code

EQUAL OPPORTUNITY EMPLOYER STATEMENT:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Seniority Level: Entry level

Employment Type:

Full‑time

Job Function:
Management and Manufacturing

Industry: Oil and Gas