Cashier, Retail

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Specializes in providing outstanding service to customers while running a register and working on the sales floor; ensures that items meet the required stock levels and presentation standards; and that cleanliness and safety standards are met or exceeded; greets customers in a friendly manner and suggestively sells products to help increase sales.

• Provides positive, personalized customer service by greeting each customer in a friendly manner, assisting with purchases, suggestively selling, and ensuring products are available for purchase.
• Runs a Point of Sale (POS) system and monitors customer lines to expedite the sales process; interrupts all other activity when customer service is needed.
• Maintains knowledge of products and services offered by the Company and actively promotes programs introduced by the company.
• Adheres to Federal, State and local regulations and prohibits the sale of age‑restricted products to individuals under the minimum age requirement.
• Listens and responds to customer requests, follows immediate customer satisfaction guidelines to resolve customer concerns, and forwards information to Management as needed.
• Cleans and maintains the store area, including counters, equipment, floors, cabinets and external areas; performs light maintenance duties as assigned.
• Helps ensure equipment is operating correctly and communicates to Management when maintenance is needed.
• Learns and follows applicable policies and procedures, including grooming, cleanliness, uniform, eating, drinking and smoking policies, and overall professional appearance as outlined in the Company Handbook.
• Assists in maintaining a safe environment and complies with all health and sanitation best practices and procedures.
• Helps ensure proper stock levels, dating and rotation of all food products and supplies.
• Attends Company required training programs; assists in training fellow store associates on existing and new training programs as needed.
• Reports all time worked on or off site, for appropriate compensation.
• Completes other duties, including special projects, as assigned by Management.

No requirement

Customer service experience preferred

• Basic computer skills
• Exceptional customer service skills
• Good verbal and written communication skills
• Understanding of store functions and operations
• Capable of working in a fast‑paced environment and as part of a team
• Ability to model proper workplace behavior, including being respectful, honest and fair
• Ability to perform repeated bending, kneeling, twisting and overhead reaching
• Ability to work in intermittent temperature, e.g., outside by the pumps and in the cooler
• Ability to stand for an entire shift
• Ability to frequently lift between 5 to 20 pounds
• Ability to occasionally lift up to 50 pounds

Entry level

Full‑time

Other

Retail

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