Operating Room Director - Sweetgrass

About Sweetgrass Plastic Surgery

At Sweetgrass Plastic Surgery, we combine advanced medical aesthetics and surgical expertise with a patient-first approach. Our mission is to help every patient look and feel their best - through excellence, compassion, and genuine care.

• Oversee daily practice operations: manage scheduling, patient flow, staffing, and clinic efficiency to ensure seamless pre-op, surgical, and post-op processes with minimal delays or disruptions.
• Support the surgical team: coordinate closely with surgeons, providers, and clinical staff to optimize patient experience, surgical readiness, and overall operational performance.
• Ensure compliance and credentialing readiness: maintain compliance with all medical, OSHA, HIPAA, and facility standards. Oversee provider and staff credentialing, certifications, and documentation to ensure ongoing readiness for AAAHC accreditation, inspections, and surveys.
• Manage operational logistics and clinical resources: oversee supply ordering, inventory management, and equipment readiness to anticipate clinical needs and prevent workflow interruptions. Coordinate with vendors and device representatives to troubleshoot equipment issues and ensure timely maintenance or repairs (e.g., OR equipment, lipo devices).
• Oversee staff certifications and training requirements: track and manage staff certifications (including ACLS/BLS), coordinate recertification courses, and ensure clinical staff remain compliant with all regulatory and safety requirements.
• Drive business performance: manage budgets, track KPIs, and identify opportunities to improve conversion rates, operational efficiency, and patient retention.
• Lead and develop the team: hire, train, coach, and retain both front-office and clinical support staff while fostering accountability, professionalism, and a high-performing team culture.
• Deliver an exceptional patient experience: handle patient concerns and escalations with professionalism and empathy, consistently upholding Sweetgrass’s commitment to compassionate, high-quality surgical care.
• Collaborate cross-functionally: partner with leadership, marketing, and scheduling teams to ensure provider availability, operational alignment, and awareness of surgical services.

• Required:
  
  Minimum 3–5 years of management experience in a clinic, medical practice, med spa, dermatology, plastic surgery, or aesthetics or healthcare industry
• Demonstrated experience managing clinical operations, surgical scheduling, and patient care coordination
• Proven knowledge of credentialing, compliance management, and accreditation preparedness
• Experience overseeing inventory, clinical supplies, and operational logistics in a surgical environment
• Strong leadership, communication, and organizational skills
• Experience managing budgets, staffing models, and KPIs in a medical setting
• Bachelor’s degree in Business, Healthcare Administration, or a related field (or equivalent hands-on experience)
• A genuine passion for patient care, operational excellence, and surgical outcomes

• Work with one of South Carolina’s leading names in plastic surgery and aesthetics.
• Join a collaborative, high-performing culture focused on quality and patient outcomes.
• Access employee perks, product discounts, and career development opportunities.
• Lead a skilled, compassionate medical team in a supportive, modern environment.

Apply today and help us deliver the Sweetgrass experience - where medical excellence, confidence, and care come together.