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Technical Support HelpDesk/Support

Tech Support Specialist: Fast-Paced Troubleshooting

Job in Sulphur Springs, Hopkins County, Texas, 75483, USA
Listing for: Signature Solar
Full Time position
Listed on 2026-03-05
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A reputable solar energy company in Sulphur Springs seeks a Technical Support Associate. This role involves providing exceptional customer support by managing incoming calls and emails, troubleshooting technical issues, and guiding customers through the resolution process. Candidates must demonstrate excellent communication skills and a commitment to customer empathy. Experience in customer service is a plus, with responsibilities including maintaining records of interactions and participating in a rotating Saturday shift.
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