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Technical Support HelpDesk/Support

Technical Support Specialist: Calm, Clear Troubleshooter

Job in Sulphur Springs, Hopkins County, Texas, 75483, USA
Listing for: Signature Solar Llc
Full Time position
Listed on 2026-02-13
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A solar energy company is seeking a Technical Support Associate to provide exceptional customer support in Sulphur Springs, Texas. This role involves managing high volumes of incoming calls and emails, analyzing technical issues, and guiding customers through troubleshooting processes, while maintaining clear communication. The ideal candidate should have exceptional communication skills, a commitment to customer empathy, and the ability to thrive in a fast-paced environment.

A desire to learn and adapt to technical topics is essential.
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