TPWD - Customer Service Representative

TPWD Mission

TPWD MISSION:
To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.

Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, staggered work hours, Employee Assistance Program and a Return-to-Work Program. For new employees or rehires, health insurance is available on the 1st of the following month after a 60-day waiting period.

View our Benefits page for more information.

All applications must contain complete job histories in the WORK HISTORY SECTION to include:

• Job Title
• Dates of employment (month/year)
• Hours worked per week
• Name of Employer, Name of Supervisor and Phone Number
• Description of duties performed
• Volunteer experience credit is counted toward any experience requirement. Please list those experiences to receive credit toward meeting the minimum requirements.
• Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience.
• Omission of data can be the basis for disqualification; you may state ‘unknown’ for any incomplete fields.
• College Transcripts are required at the time of interview (unless otherwise noted on the posting) if education is used to meet the minimum requirements of the job posting. A copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview.
• Applications with “See attached" or "See resume" will not be accepted in lieu of a completed application.
• Work In Texas (WIT) Applications: WIT applicants are required to complete the supplemental questions to be considered for the posting. To complete the supplemental questions, login to CAPPS Recruit.
• If THIS INFORMATION IS NOT SUBMITTED, YOUR APPLICATION WILL BE CONSIDERED INCOMPLETE.

Need help? Watch our video on how to apply for jobs.

MILITARY OCCUPATIONAL SPECIALTY CODES:

Job Classification:
Customer Service Representative I-V

Service:
Army, Navy, Coast Guard, Marine Corps, Air Force, Space Force

Military Specialty: 15P, 42A, 56M, 68G, 420A; RS, SN, YN, YNS, 741X; YN, PERS; 0100, 0111, 4133, 0170; 3F1X1, 3F5 X1

Space Force:
No Military Crosswalk. Qualified veterans are encouraged to apply.

More information on military occupational specialty codes can be found at the following: onetonline crosswalk and Military Crosswalk Guide.

MILITARY EMPLOYMENT PREFERENCE: If you claim military employment preference, attach the required documentation referenced below at the time your application is submitted. Questions: visit our Military Employment Reference page as.gov/jobs/veterans/.

• Veteran: DD214 showing honorable discharge or Statement of Service (for transitioning service members).
• Surviving spouse:
  Marriage Certificate and DD Form 1300 or appropriate documentation.
• Orphan of a veteran killed in action:
  Birth Certificate and DD Form 1300 or appropriate documentation.
• Spouse of a service member:
  Marriage Certificate and copy of spouse’s active-duty orders.
• Spouse of a veteran with disability:
  Marriage Certificate, Veteran's DD214, and VA Benefits Summary Letter showing disability rating.

Documentation must be attached to the application before military preference can be granted.

Hiring contact: Amanda Dias, , Email:
Amanda.

Diasas.gov

Physical work address: Cooper State Park-South Sulphur Unit, 1690 FM 3505, Sulphur Springs, TX 75482

Under the direction of the Office Manager, this position performs entry-level to routine customer service work. Responsible for performing general clerical duties, front desk operations, revenue collection, and accounting for daily revenue for Cooper Lake State Park South Sulphur Unit. Provides quality customer service, answers telephones, and provides…