Unified Communications Engineer

Unified Communications Engineer – Tria Federal (Tria)

Tria Federal is seeking an Advanced Unified Communications Engineer to design, implement, and maintain cutting‑edge communication solutions that enhance collaboration across our organization. The ideal candidate will have extensive experience in unified communications technologies, a strong understanding of network infrastructure, and a passion for optimizing communication systems.

• Architect and integrate unified communications platforms.
• Collaborate with IT leadership on long‑term unified communications strategy.
• Ensure system performance and security.
• Evaluate existing communications environments and recommend improvements.
• Maintain documentation and ensure compliance with relevant standards and policies.
• Architect and deploy unified communications solutions (e.g., VoIP, video conferencing, instant messaging) that meet organizational needs.
• Collaborate with cross‑functional teams to ensure seamless integration of communication systems with existing infrastructure.
• Work with IT leadership to develop a long‑term strategy for unified communications that aligns with business goals.
• Stay updated on emerging unified communications technologies and recommend innovative solutions.
• Manage audio and video performance and maintain systems security via patches, technical refreshes, and upgrades.
• Evaluate current audio and video networks, identify deficiencies, and recommend performance improvements.
• Assume technical leadership or supervisory responsibilities as required.
• Monitor system resource allocation and utilization and perform capacity planning.
• Maintain expertise and advise management on current technologies.
• Demonstrate excellent organizational and project planning skills.
• Recommend equipment, parts, maintenance, licensing, and software required in support of the System Improvement Plan.
• Monitor, troubleshoot, and resolve unified communications system issues to ensure high availability and performance.
• Create and maintain comprehensive documentation for system architecture, configuration, and processes.
• Ensure compliance with industry standards and company policies related to communication technologies.

• Bachelor’s degree in Computer Science, Information Technology, or a related field; relevant certifications (e.g., Cisco, Avaya, Microsoft) preferred.
• 10+ years of overall professional experience.
• Five (5) years of experience in a technical leadership or supervisory role with Microsoft Teams audio and video technologies (Poly HP Mini PCs, Poly Studio E70 Cameras, Poly GC8 Touch Controllers, Fiber Optic USB Cables).
• Five (5) years of experience with Microsoft Teams Room Pro Management for room system administration, monitoring, and troubleshooting.
• Five (5) years of experience testing and implementing LAN technologies, computer‑based applications, and Net Gear audio and video switches.
• Five (5) years of networking administration experience in a large organization or corporation, including IPTV technologies (Avedia Server Software, Avedia Stream C1210, IPTV Decoders).
• Five (5) years of experience working with Windows Server operating systems, TCP/IP (IPv4 and/or IPv6), and Digital Signage technologies (Avedia Server).
• Five (5) years of experience working with DNS and audio/video systems (QSC, Stewart audio, Bose speakers, Epson Projectors, Shure microphone‑supported A/V hardware).
• Five (5) years of experience evaluating and identifying A/V deficiencies, recommending performance improvements, and managing audio and microphone systems.
• Ten (10) years of experience administering, operating, maintaining, and securing large‑scale videoconferencing, web streaming, voice‑over‑IP (VoIP), IPTV, digital signage, and audio/video environments.

• CCNP Collaboration certification.
• Strong designing skillset with VoIP, SIP, and related protocols including Poly HP Mini PCs, Poly Studio E70 Cameras, Poly GC8 Touch Controllers, and Fiber Optic USB Cables.
• Experience with AMX control systems for audio/video and room environment automation.
• Experience with Apple iPad for A/V room control, device provisioning, and user…