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Helpdesk Analyst, Tier I – IT Support Government

Job in Suitland, Prince George's County, Maryland, 20746, USA
Listing for: RCG, Inc.
Full Time position
Listed on 2025-12-31
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 18 - 20 USD Hourly USD 18.00 20.00 HOUR
Job Description & How to Apply Below
Position: Helpdesk Analyst, Tier I – IT Support for Government
A federal contracting company is seeking a Tier I Helpdesk Analyst in Suitland, MD. This role involves providing front-line technical support to users, troubleshooting hardware/software issues and managing support requests. Candidates must have a high school diploma, 2+ years of experience, and be eligible for Public Trust clearance. The position offers competitive pay of $18 - $20 per hour and promotes a collaborative team environment.
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