General Manager

About the Franchise

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee owns a license to use McDonald’s logos and products, but is a separate company and a separate employer. If hired, the franchisee will be your employer.

The General Manager is responsible for running a profitable restaurant and ensuring the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with their leader to set the restaurant’s goals and creates a plan to achieve those goals.

To meet restaurant goals, the General Manager doesn’t work alone. They lead a team of Department Managers who have specific responsibilities in the restaurant. This involves helping the Department Managers set their own goals, following up on their progress, and providing coaching and direction to improve their departments. By improving the departments, the restaurant improves.

The General Manager may also be responsible for hiring and developing Department and Shift Managers to ensure the restaurant has the right team to lead into the future.

• Previous General Manager experience running high‑volume locations.
• Background in quick‑service restaurants strongly desired; hospitality or retail experience also acceptable.
• Must be 18 years or older to be a manager in corporate‑owned restaurants.

• 15‑25 days paid vacation
• 10 paid holidays, anniversary splash and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and Long‑Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide will be submitted only to the independent franchisee, who is the sole responsible for all employment matters at this restaurant.

I acknowledge that McDonald’s USA will not receive a copy of my application and will not be involved in employment decisions regarding me.