Human Resources Director

Mobilelink is one of the fastest-growing wireless retailers in the nation, committed to delivering exceptional service and innovation through our expanding network of retail locations. As we continue to scale, we are looking for a strategic and experienced Director of Human Resources to lead our people operations and support our dynamic workforce.

The Director of Human Resources will be responsible for overseeing and evolving all core HR functions while playing a key role in building the systems and processes that support a growing, multi-unit organization. This role will be hands‑on, collaborative, and heavily focused on scalable HR systems
, payroll accuracy
, training implementation
, and vendor partnerships that align with Mobilelink’s business goals.

• Lead and manage payroll operations to ensure timely, accurate compensation for all employees, while continuously improving related processes and systems.
• Oversee the implementation and optimization of HRIS platforms
  , ensuring systems are fully integrated, user-friendly, and aligned with organizational needs.
• Spearhead systems implementation projects
  , including selection, rollout, training, and adoption of new HR technologies and tools.
• Build and maintain strategic relationships with HR vendors and service providers
  , managing contracts, renewals, and performance.
• Design and execute company-wide training and development initiatives
  , supporting employee growth, leadership readiness, and compliance requirements.
• Support workforce planning, talent development, and organizational design in partnership with executive leadership.
• Ensure compliance with all local, state, and federal employment laws and best practices across multiple locations.
• Develop, refine, and enforce HR policies and procedures to support a positive and productive work environment.

• Bachelor’s degree in Human Resources, Business, or a related field (Master’s or HR certification a plus).
• Minimum of 7 years of progressive HR experience, including 3+ years in a senior or director-level HR role.
• Demonstrated success in payroll management
  , HRIS implementation
  , and systems integration
  .
• Experience managing external HR vendors
  , from selection to performance oversight.
• Proven ability to design and lead training and development programs across various teams and locations.
• Strong understanding of employment law, compliance, and HR best practices, particularly in a retail or multi-unit business environment
  .
• Excellent leadership, communication, and project management skills.