Business Office Manager

Business Office Manager
- * HIRING URGENTLY*

Join to apply for the Business Office Manager
- * HIRING URGENTLY* role at United Surgical Partners International, Inc
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Memorial Hermann Surgical Hospital First Colony is conveniently located in Sugar Land off 59, near 99. We are seeking an experienced and dynamic professional with a proven track record in hospital business office management. The successful applicant will be driven and results‑focused with a "can do" attitude. We are committed to providing high‑quality service to our patients, staff, and medical team.

As a member of the extraordinary leadership team, you will set the tone and culture for the hospital. This is a position of high responsibility and high pressure. The reward comes in offering outstanding care to our patients, developing our staff, and building relationships with physicians. This position at our well‑respected hospital is available to the right person.

• Will report directly to the Chief Financial Officer
• Will lead an efficient, successful, highly focused customer‑service trained business office team, including but not limited to:
  • Surgery scheduling
  • Admissions/registration
  • Insurance verification
  • Patient financial counselors
  • Collections
• Will lead process improvement initiatives
• Will ensure accurate business transactions and processes, requiring a high level of professional judgment, discretion, problem‑solving, confidentiality, and the ability to work under pressure
• Needs to have an assertive personality that can communicate effectively with physicians
• Has management experience

• Managing revenue cycle process
• Establishing and maintaining protocols for charge entry
• Completing all month‑end close processes
• Ensuring compliance with industry regulatory standards and North Central/USPI business office standards, policies, and procedures
• Communicating regularly and effectively
• Exhibiting dynamic leadership skills to help direct, coach, and motivate staff
• Conducting personnel evaluations for supervised employees
• Interviewing and hiring personnel as needed due to staff changes
• Conducting departmental meetings
• Maintaining strict confidentiality regarding patient account status

• A bachelor’s degree in a business field or equivalent
• Minimum of five years of business office management experience, three of which as a department manager
• Proficiency in accounting and ability to use computer‑automated accounting systems (Cerner)
• Experience working with all types of third‑party payers (HMO, PPO, Medicare/Medicaid, etc.)
• Excellent communication and organizational skills
• Demonstrates accountability, integrity, professionalism, openness, receptiveness to change, creativity, and innovation

Mid‑Senior level

Full‑time

Administrative

Hospitals and Health Care