Medical Office Manager

Posted a day ago

We are seeking a high-caliber Office Manager to lead and optimize the operational backbone of our surgical assistant services company. This role is ideal for a results-driven healthcare operations leader who thrives in a fast-paced clinical environment, demonstrates strong ownership, and excels at coordinating people, processes, and performance.

The Office Manager reports directly to the Founder & CEO and is responsible for overseeing daily operations, team coordination, scheduling execution, provider credentialing, communication workflows, and performance accountability
. This is a leadership role—not a clerical or secretarial position—and plays a critical part in supporting surgeons, surgical assistants, hospitals, and internal teams.

This is a full-time (40 hours/week) position with for professional growth, leadership development, and increased responsibility as the organization scales.

Operational Leadership & Execution

• Lead and manage day-to-day operational workflows to ensure seamless surgical coverage and service delivery
• Oversee surgical scheduling and assignment of providers, ensuring accuracy, timeliness, and clinical readiness
• Serve as the central operational point of contact for internal teams, hospitals, surgeons, and external partners
• Coordinate and facilitate weekly and monthly business meetings with clear agendas, follow-ups, and accountability
• Analyze team performance metrics and implement process improvements to increase efficiency and service quality
• Foster a culture of professionalism, collaboration, accountability, and continuous improvement

Credentialing & Compliance

• Oversee provider credentialing, onboarding, and re-credentialing processes with hospitals and facilities
• Ensure compliance with internal standards, healthcare regulations, and organizational policies

Billing & Financial Coordination

• Review and authorize final approval of surgical claims prior to submission
• Collaborate with billing teams to ensure documentation accuracy and timely reimbursement

Talent & Growth Support

• Conduct interviews and participate in hiring decisions for operational and clinical team members
• Support onboarding, orientation, and performance expectations for new hires

Communication & Systems Oversight

• Manage high-level communication flows (phone, email, systems) with a focus on responsiveness and clarity
• Oversee routine updates to company systems, websites, and professional communication platforms as needed

• Minimum 2 years of management or operations leadership experience (healthcare strongly preferred)
• Proven ability to lead teams, manage workflows, and make independent decisions
• Exceptional organizational, communication, and problem-solving skills
• Strong customer-service mindset with professional presence and confidence
• Ability to analyze performance data and implement process improvements
• Master’s degree in healthcare administration or business management
• Proficient with Mac OS, healthcare Electronic Medical Records & scheduling systems
• Self-motivated, detail-oriented, and comfortable operating in a fast-growing organization
• Eagerness to learn, adapt, and grow into expanded leadership responsibilities