Customer Service

Overview

Pay: $21.56-$21.56/ Hourly The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. The Customer Service provides assistance and information to users of the parking garages

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (Programa de Beneficios de ABM)

Basic Qualifications:

• Must be 18 years of age or older

• No high school diploma, GED or college degree required

• No experience required and on the job training provided

Preferred Qualifications:

• One (1) year of customer service or similar work experience preferred

• Conduct foot patrols to enhance security and increase visibility
• Serve as a crossing guard at designated street crossings to ensure pedestrian safety
• Act as a greeter in the parking garage to assist with navigation and provide customer support
• Station personnel at the loading dock entrance to communicate with delivery drivers and confirm clearance with the dock master via radio
• Provide pedestrian safety support while delivering exceptional customer service
• Act as a Welcome Ambassador for garage users
• Greet and engage with garage users and to offer informational assistance
• Communicate effectively with garage users regarding parking
• Follow safety precautions at all times