Maintenance Support Tech

Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with private entities. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor.

• Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant.
• Assists in preparing monthly and final maintenance contract estimates.
• Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance, budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.
• Monitors and assists with data entry for maintenance contract record keeping.
• Monitors the use of equipment and transfers.
• Prepares statistical reports and verifies for accuracy and completeness.
• Processes change orders, supplemental agreements, and extra work orders.
• Reviews, prepares and/or negotiates applicable program purchases for services, office materials, supplies, tools and/or equipment and monitors contracts.
• Maintains calendars for department personnel to include scheduling meetings, coordinating and making appointments, and travel arrangements.
• Performs other job responsibilities as assigned.

Education:

High School Grad or Equivalent in general education

Experience:

No Experience Required. (Experience can be satisfied by full time or prorated part time equivalent).

Valid driver’s license. This position requires driving a state vehicle.

• Some knowledge of:
  • Office management practices and procedures
  • Automated record-keeping methods
  • Applicable computer systems and applications
  • Applicable laws, rules, and regulations
• Some skill in:
  • Maintaining effective working relationships with others
  • Dealing courteously and effectively with the public
  • Coordinating labor, materials, and equipment
  • Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management
  • Preparing and maintaining confidential and sensitive records, files, and reports
• Other attributes:
  • Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision

• Sedentary work:
  Lift up to 10 lbs. at a time and occasionally carry files/small tools
• Light work:
  Lift up to 20 lbs. at a time and frequently lift or carry objects up to 10 lbs.
• Sitting - prolonged periods of time
• Repetitive Motion - substantial movements of the wrists, hands, and/or fingers
• Close Visual Acuity - work includes data/figures; view a computer screen; extensive reading

Please read the Standard Conditions of Employment for all positions.

Must be able to report for duty within 60 minutes of notification on a 24-hour basis to respond to emergency situations.