Assistant Store Manager

• Our Mission: Touching lives for the better
• Our Vision: Touching lives by being the first choice for bargain‑minded consumers in the U.S.

About the Role: The Assistant Store Manager is a key leader responsible for supporting the Store Manager in running all aspects of a Grocery Outlet location. This role drives daily operations, leads teams, ensures strong customer experiences, and maintains high standards across store routines. The ASM acts as a hands‑on operator and shift leader, developing people, solving problems, and protecting the business.

This role reports to the Store Manager.

• Oversee daily store execution across all departments.
• Maintain store conditions, cleanliness, and merchandising standards.
• Ensure accurate receiving, stock flow, inventory levels, and backroom organization.
• Support seasonal transitions, floor resets, and display execution.
• Uphold all company procedures and ensuring reliable coverage across shifts.
• Support store financial goals, sales, labor, shrink and margin targets.
• Address issues quickly to minimize customer or operational impact.

• Coach associates and department leads through clear expectations and feedback.
• Responsible for recruiting, hiring, onboarding, training and performance management of talent.
• Address employee concerns promptly and appropriately.
• Maintain a respectful, accountable, high‑energy work environment.
• Model leadership behaviors that reinforce store culture and service standards.
• Support performance reviews and contributing to development plans.

• Provide active floor leadership during peak hours.
• Coach and reinforce service expectations.
• Resolve customer concerns with good judgment and urgency.
• Ensure front‑end operations deliver speed, accuracy, and friendly service; oversee front end cash control processes.
• Support programs that strengthen customer trust and store reputation.

• Own execution in the grocery department and assigned departments.
• Monitor ordering, product flow, and rotation to protect freshness and reduce shrink.
• Ensure accurate inventory counts, stock levels, and storage practices.
• Support execution of planograms, displays, and promotional sets.
• Partner with department leads to maintain in‑stock conditions and presentation standards.
• Manage back stock visibility so associates know what is available.

• Lead safety routines, training, and execution of OSHA and company standards.
• Ensuring OSHA, safety, and food‑handling standards are consistently followed.
• Ensure equipment is used safely and associates are properly trained.
• Support loss prevention programs and enforce store security procedures.
• Investigate incidents and document them accurately and promptly.

Ensure proper rotation, storage, and handling of product

• Support P&L management, with specific focus on labor.
• Lead and execute weekly labor planning and daily staffing adjustments.
• Ensure accuracy of scheduling, timekeeping records, and payroll processes.
• Complete required reports and administrative tasks, including new hire paperwork and reporting, with timeliness and accuracy.
• Maintain confidentiality related to personnel and company information.
• Support communication flow between departments, the Store Manager, and corporate teams.

• Annual Bonus Program
• 401(k)
• Final compensation will be determined based upon experience and skills

• 5‑7 years of retail and grocery experience, with two years in a Manager or Assistant Manager position. Experience leading and managing a P&L required.
• Proven skills in recruiting, hiring, training, and coaching.
• Have a keen awareness of all current retail safety and OSHA guidelines.
• Knowledge and experience with the following equipment/procedures: hand jack, hand truck, trash compactor, bailer, forklift, cutter, proper lifting techniques, proper scanning techniques.
• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
• Ability to read and interpret documents such as safety rules, operating and…