Vehicle Inspector

ACV – About the Company

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry with user‑designed, data‑driven applications and solutions. We build the most trusted and efficient digital marketplace for sourcing, selling, and managing used vehicles with transparency and comprehensive insights.

Our portfolio includes ACV Auctions, ACV Transportation, Clear Car, MAX Digital, ACV Capital, True
360, and Data Services.

• Multiple medical plans including a high deductible, low cost health plan
• Company‑sponsored (paid) Short‑Term Disability, Long‑Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/, and Accident and Critical Illness Insurance
• Generous paid time off options, including up to 15 vacation days per year (increasing with years of service), the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)

* Part‑time employees are not eligible for all benefits unless they meet hours requirements but are eligible to enroll in ACV’s 401k plan, for 6 paid holidays, 2 floating holidays, and the greater of 3 paid sick days or in accordance with an applicable state or local paid sick leave law.

ACV Auctions is looking for an enthusiastic Inspector who has a knack for cars and wants an opportunity to join a growing company. Inspectors are the face of our company, knowledgeable about cars and passionate about communicating with clients in an understandable way. They are meticulous, energetic, and dedicated to providing top‑quality service.

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Partner with a Territory Manager and a team of Inspectors to conduct vehicle inspections at dealerships, auctions, and off‑lease locations, identifying damage, missing parts, and mechanical problems.
• Prepare and submit a vehicle condition report, repair/replacement cost estimates, and related documentation.
• Help the sales team up‑sell or cross‑sell services and products.
• Interface regularly with dealers to develop and ensure client satisfaction and build strong relationships.
• Travel to and from dealerships and homes to inspect, write condition reports, and list vehicles to sell on the auction platform.
• Take multiple overall and damage photos, match them to a vehicle, and upload them to the image server using the company‑issued smartphone.
• List inspected wholesale vehicles on the ACV Auctions platform for bidding and purchasing.
• Sign up independent dealerships as buyers to utilize the ACV Auctions digital platform.
• Perform additional duties as assigned.

• 1 year of experience in the automobile field (body, paint, and mechanical repair knowledge) with a customer service background.
• Proficiency in reading, writing, speaking, and understanding English.
• Ability to work outside in the elements for extended periods of time.
• Problem‑solving aptitude with resourceful and innovative approaches.
• Proven ability to work independently with minimal supervision while collaborating in a team environment.
• Excellent communication skills and ability to understand customer needs and expectations.
• Valid driver’s license and ownership of a validly registered and insured motor vehicle.
• Knowledge of system capabilities and relevant software packages and web‑based applications.
• Capability to perform manual labor such as standing for extended periods, lifting up to or more than 25 lbs, bending, and squatting.
• Ability to drive both manual and automatic transmissions.
• Vision ability required to properly identify small defects around and underneath vehicles.

Start rate beginning at $18.25 per hour
. In addition, this position is eligible for additional…