Job Description & How to Apply Below
Insight Global is looking for an IT Technical Support Specialist supporting a client in Suffolk, VA. This person is responsible for assisting customers with technical issues or questions relating to computer hardware, applications, software devices, and monitoring systems. Their duties include taking phone calls from customers or communicating with them through messaging platforms, helping customers diagnose technical issues over the phone, and meeting and speaking with them about installing hardware or software on their computers.
RequiredSkills & Experience
- Bachelor's Degree in Computer Science, MIS, or related field, preferred
- Experience in lieu of Bachelor's Degree
- 2-3 years of relevant experience with a degree
- 3 years of relevant experience without a degree
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