Healthcare Access Coordinator - HCO

GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES

Possess in-depth knowledge of the Mass Health application and enrollment processes, the Consolidated Appropriations Act (CAA), and the 1115 Waiver, and actively support department leadership in planning and implementing new 1115 Waiver requirements to ensure compliance and effective service delivery. Must collaborate with internal divisions, other correctional facilities across the Commonwealth, and partner agencies to ensure coordinated and effective implementation of all Mass Health requirements.

Apply expertise in telehealth platforms to plan, implement, and manage telehealth and telephonic services across the Suffolk County House of Correction and Suffolk County Jail.

• Competent in the Mass Health application and enrollment processes as well as the Consolidated Appropriations Act (CAA) and 1115 Waiver.
• Must be able to attain and retain Mass Health Certified Application Counselor Certification.
• Able to work in two county correctional facilities and collaborate with all internal divisions to prepare incarcerated individuals for reentry.
• Competent in telehealth processes, platforms, and medical/mental health discharge planning needs.
• Must be able to communicate verbally and in writing with internal and external partners.
• Ability to assist in the planning and implementation of the new 1115 Waiver requirements with Department leadership.
• Track incarcerated individuals under the CAA mandate and collaborate with internal divisions and partners to ensure compliance.
• Plan, implement, and oversee the scheduling of telehealth and telephonic program intakes/screens, social service connections, virtual pre-release appointments.
• Assist in hiring and overseeing support staff.
• Ability to collaborate and work with other county correctional facilities throughout the Commonwealth and other agencies.

Participation in mandatory training.