Mental Health Support Specialist

POSITION SUMMARY

The Mental Health Support Specialist (MHSS) provides training in independent living skills, including how to be responsible tenants, medication management, and personal care, to assist people in achieving their goals and improving their overall health and mental wellness. The MHSS assists the Program Supervisor in implementing agency policies and procedures.

• Works with the people we support to help them identify and realize their personal life goals.
• Ensures fire safety equipment is in working condition and teaches individuals to utilize this equipment.
• Teaches individuals who to contact for emergencies including, but not limited to, medical, psychiatric, fire, lack of food, etc.
• Assists individuals in utilizing community/neighborhood services.
• Acts as a liaison between individuals, landlords, and various treatment team members.
• Teaches independent living skills necessary to sustain individuals in the community and prevent homelessness such as: apartment maintenance, socialization skills, budgeting, self‑medication, personal care, travel training, shopping, cooking, and returning to school/workforce.
• Develops Individualized Support Plans in conjunction with individuals and treatment teams; encourages follow‑through on all goals in areas including but not limited to: housing stability, medication management, employment and vocational training, mental health treatment services, drug and alcohol assessment and referral, and referrals for community‑based services.
• Encourages and supports individuals to maintain psychiatric stability through counseling, crisis intervention, attending a daytime activity, participating in treatment, and utilizing other available resources.
• Works with Health Home to ensure coordination of all services (Psychiatric & Physical).
• Assists individuals in complying with mandated treatment, such as AOT order specifications, and legal mandates, such as conditions of parole or probation.
• In OMH Supportive Housing Programs, MHSS will be responsible for providing Tenancy Supports to individuals enrolled in the program:
  • Community integration skill‑building services: direct training and supports to assist individuals with community integration, including community resource coordination, treatment planning, and rehabilitative independent living skills training to help individuals transitioning into housing.
  • Stabilization services: direct services and supports to assist individuals living in a community setting, including tenancy support planning, rehabilitative independent living skills training, community resources coordination, and crisis planning and intervention to help individuals remain in housing.
• In OMH MRST Programs, visits will be conducted on an as needed basis.
• Contemporaneously documents and records all services, visits, supports, and other relevant information using agency provided phone and/or laptop.
• Ensures that all required documentation (paper and electronic) is completed /processed appropriately, in a timely manner, and meets quality and compliance thresholds.
• Performs other duties as assigned.

• Always communicates in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community.
• Complies fully with FREE’s confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees.
• Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk.
• Coordinates, supports, attends and participates in all required events/ meetings/ reviews/ committees, including ones outside of standard working hours.
• Meets all job requirements and stays in compliance.
• Adheres to FREE’s standard of ethical behavior as outlined in the Employee Handbook and Code of Conduct as well as applicable laws and regulations.

• Education: High School Diploma or…