Office Coordinator

Company:The Davey Tree Expert Company
Locations:Suffolk, VA
Additional Locations:NA
Work Site:On Site
Req :219168

Pay scale $20.00/$24.00 hour depending on experience
Invest in your future. Join one of the largest employee‑owned companies in the nation! Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.
We are currently looking to add a dynamic Client Experience Coordinator to our passionate team of tree care professionals.

Be the first point of contact and triage the needs of the clients and the office.
Field current and prospective client calls.
Proposal production and contract initiation.
Process employee time sheets.
Maintain various databases and spreadsheets.
Order and maintain office supplies.
Invoice, manage accounts receivable, and maintain files.
Responsibilities:

• Coordinate incoming calls professionally
• Aid in contract preparation, including data entry and drafting assistance
• Assist with employee onboarding and guide the use of the employee data management system
• Process and maintain employee timesheets
• Handle client setup, file service reports, and distribute invoices
• Support third‑party billing systems and manage accounts receivable
• Participate in employee and professional development training
• Compile and maintain client, equipment, and business records
• Utilize office software effectively
• Manage and order office supplies
• Handle incoming and outgoing mail
• Collect data for the Production Report (PSR)
• Provide direct assistance to the manager

• Minimum two‑years of experience in office processes and office administration procedures
• Outstanding telephone and communication skills
• Proficient in Microsoft Outlook, Word, and Excel
• Ability to meet deadlines, attention to detail, and accuracy
• Expert organizational skills and ability to multi‑task
• Preferred: prior working experience with CRM and SAP systems

What We Offer [Benefits]:

• Group health plans*
• Short‑term and long‑term disability insurance*
• Life insurance*
• Paid parental leave
• 401k with up to a 4% company match**
• Employee Stock Purchase Plan:
  Opportunity to buy company stock at a 15% discount
• Holidays and paid time off*
• Payroll savings plan*
• Charitable matching gift program*
• Employee referral bonus program*
• Employee Educational Scholarship*
• Davey Family Scholarship*
• 20% discount on all Davey services*
• Cell phone discounts*
• Vehicle purchase discount program*
• Plus, so much more!

* All listed benefits available to eligible employees on Day 1.

** Union employees are not eligible for a 401k plan, but may be eligible to join pension plans negotiated by their local union.

The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.

Accommodations:
If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.

Employment Type:

Permanent
Job Type: Full Time
Travel Expectations:
Up to 25%