Client Services Advisor

Client Services Advisor
Bury St Edmunds
Temporary
£12.21 per hour
Monday to Friday 8.30am – 5:00pm
  
We are working alongside a highly reputable, long‑established organisation that offers operational support services. Operating in a fast‑moving environment, our client is dedicated to maintaining outstanding levels of customer service.
  
We are now actively seeking a Client Services Advisor to join our client’s team:
  
Responsibilities
 
Handling incoming calls from clients in a timely manner
Recording and updating all necessary information and systems
Ensuring clients are updated, maintaining a professional manner
Dealing with ongoing issues and updating all relevant systems correctly
Liaising with third parties via telephone and email
Working with Team Leader/Operations Manager
Ensure all daily workload is completed
General administrative duties  Personal Qualities
 
Highly self‑motivated, always striving for excellence
A natural communicator who builds rapport easily and takes time to understand customer needs
Quick to learn, and eager to develop new skills
Passionate about supporting others, whether customers or colleagues
Strong written and verbal communication skills
Consistently follows agreed priorities, processes, and procedures
Able to work effectively under pressure and meet demanding deadlines
Demonstrates a strong customer‑centric mindset with excellent service skills
Collaborative team player who contributes positively to group success  If you are interested in this position, please contact Scarlett or Janine on (phone number removed) or apply with a current CV to (url removed)