Shop Manager

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If you have used our Hospice's services, please consider taking some time to inform us of your experience.

Would you like to make an impact by leading one of our shop teams that are community based, offer amazing choice and genuine sustainability?

We are recruiting a Shop Manager for our shop in Sudbury.

As a Shop Manager you will be accountable for your store's performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrates St Nicholas Hospice values. Each day is different in this varied, fast paced and hands on role. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping patients and their families.

• Experience working in a customer-facing role in retail, hospitality or service industry
• Experience of leading, motivating and developing teams
• Commercial awareness
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Able to work under own initiative and take a proactive approach to changing business needs and objectives
• Thrives working in a hands on, fast-paced environment
• An understanding of budgets and P&L
• Our shops are fast-paced and trade 6/7 days a week which means we require flexibility from our shop teams to work weekends

If you would like to discuss the role further, please contact Philip Kojcinovic, Interim Head of Retail: p

Closing date: 21st January 2026

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