Technical Services Representative, WebGen

Technical Services Representative, Web Gen

Date: 23 Feb 2026

Location: Sudbury, ON, CA, P3C 4Z3

Company: Orica

Location:
This role is to support our clients in Eastern Canada

Rotation schedule: 7 days of work for 7 days off

This role is critical for the Web Gen integration at customer sites and for the provision of ongoing services. It is accountable for managing the safe and reliable implementation of Web Gen Service which includes risk management, customer and internal communication, forecasting & inventory management, data management, Web Gen enhanced blast designs, supervision of the loading and firing of the blasts, troubleshooting and equipment maintenance, progress and KPI reporting and customer relationship management.

This vacancy is for a replacement.

Implementation of the Web Gen Supervisory Service contracts at customers sites, this role is responsible for:

(1) Safety Leadership - As a technical leader within the region and customer’s site this role will:

• Adhere to Orica’s and the customer’s Safe Operating Procedures & champion SHE initiatives relating to technical services and blasting related activities.
• Risk Management (Orica’s and the Customer’s) through the provision of the Web Gen Supervisory Service.
• Ensuring all risk management processes (CSRR/AA/RA/Inductions) are undertaken for Web Gen including for any variations in design or implementation.
• Encoding of the Web Gen primers and ensuring through direct supervision that the correct Web Gen primer is loaded into its correct blast hole.
• Direct supervision for firing of Web Gen blasts ensuring correct firing procedures including customer sign-off of correct blast files are followed.
• Management of Web Gen firing equipment and securing the firing keys.

(2) Responsible for Customer and Internal Communication for the provision of the Web Gen Supervisory Service

(3) Drill/Blast Design and Data Management for use of Web Gen.

• Complete or support the customer’s D&B Engineering department with blast designs relating to the use of Web Gen.
• Data management and control for blast design, logged and fired are uploaded and stored as per NPM Web Gen blasting procedures.

(4) Troubleshooting and Equipment Maintenance.

• Ensuring high levels of reliability of the Web Gen system the role will be responsible for identifying and rectifying issues including the management of maintenance of the firing equipment.

(5) Web Gen usage forecasting and site inventory control.

(6) Progress and KPI Measurement.

• In Field measurement of Key Performance Indicators that support the business case for the use of Web Gen.
• Provision of regular progress reporting for the customer and for Orica.
• Identification and evaluation of new ideas for applications of Web Gen.

• Bilingual English and French
  - MANDATORY
• Mine Planning background 2+ years
• Blasting experience in mining (preferred underground) 2+ years
• Degree or Diploma in Engineering (Mining, Civil, Survey, Geology or similar field)
• Beginner or intermediate knowledge of Shotplus™, AutoCAD, Deswik or similar mine design software
• Basic Microsoft Office skills
• Well-developed troubleshooting/problem solving and investigative capabilities
• Well-developed interpersonal skills

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

Salary to be determined by the applicant’s experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

• Between $84,000 and $100,000 per year
• Eligible for short-term incentive

• Medical on the first day worked. Basic module paid by the employer.
• Dental on the first day worked. Basic module paid…