Lead UX Researcher

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user‑first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

• Research Strategy - Drive research roadmaps and ensure alignment with business and user goals. Shape product direction by connecting user needs to business priorities.
• Conduct User Research - Gather and synthesize insights through interviews, surveys, field studies, and other appropriate methods.
• Plan and Conduct Validation Activities - Validate designs and concepts through usability testing and other evaluative methods.
• Participate in Design Activities - Collaborate on wireframes, prototypes, and facilitation of high fidelity designs.
• Own End-to-End Research - Take full responsibility for research within a product or problem area, from planning to execution and communication of findings.
• Apply Methods Mastery - Select, adapt, and defend the most appropriate research approaches based on context, constraints, and goals.
• Collaborate Cross-Functionally - Partner with product managers, engineers, and stakeholders to ensure research is embedded across the product development lifecycle.
• Loves data and analyzes them to turn data into information, information into insight and insight into digital business decisions.
• Responsibilities include conducting full lifecycle analysis to include users and business requirements, activities and strategic design approach.
• Will develop analysis and reporting capabilities. They will also monitor performance and quality control plans to identify improvements.
• Ultimately, you should be able to effectively connect the business vision with our Human Centered Design thinking and strategy that facilitates delightful user experiences.

• Work with UI/UX teams to prioritize business goals and information needed to craft the digital and design strategy
• Research products, services and current strategies to identify new opportunities
• Interpret data, analyze results using statistical techniques and provide insightful reports
• Identify, analyze, and interpret trends or patterns in complex data sets
• Analyze web traffic metrics and suggest solutions to boost web presence

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in‑house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.

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Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.