Medical receptionist

Overview

Languages

English

• Secondary (high) school graduation certificate

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Veterinary clinic

Tasks

• Greet people and direct them to contacts or service areas
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Relay service to persons with disabilities

Computer and technology knowledge

• Electronic medical records
• Electronic scheduler
• Word processing software
• Accounting software
• Database software
• Electronic mail
• Spreadsheet
• MS Outlook
• MS Word
• MS Windows

Security and safety

• Criminal record check

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Life insurance