Desktop Support Engineer

Job Title: Desktop Support / EUC Engineer

Location: Stuttgart, Germany

We are looking for experienced Desktop Support / EUC Engineers to provide on-site end-user computing support for a short-term engagement in Stuttgart, Germany. The ideal candidates should have strong desktop engineering expertise, excellent troubleshooting skills, and the ability to communicate effectively in German.

• L2/L3 desktop support for end users, including hardware, software, and peripheral issues
• Install, configure, and support Windows OS, laptops, desktops, printers, and mobile devices
• Troubleshoot issues related to Microsoft 365, Outlook, Teams, and other enterprise applications
• Perform system upgrades, patching, and software deployments
• Handle incidents and service requests using ITSM tools (e.g., Service Now)
• Coordinate with infrastructure and application teams for issue resolution
• Maintain documentation and follow standard operating procedures
• Deliver high-quality on-site user support with a customer-focused approach

• Strong experience in Desktop Support / EUC Engineering
• Solid technical and analytical troubleshooting skills
• Hands‑on experience with Windows 10/11, Active Directory, O365
• Knowledge of hardware break‑fix and imaging tools
• Excellent communication skills

• German language proficiency – B2 / C1 level (mandatory/preferred)
• Experience working in enterprise IT environments
• Exposure to SCCM, Intune, VPN, and network troubleshooting
• ITIL certification or equivalent